Carbon Heater®

6-fold safety

The thought of electric current in a waterbed is a source of worry to many people. Therefore, Carbon Heater® waterbed heaters are TÜV/GS-tested and are equipped with 6 separate safety element to enable you to take full pleasure in your waterbed.

In addition to the thermal cutout and a thermal bridge, the Carbon Heater® system is also fitted with a PTC effect. Should the Carbon Heater® be switched on by accident while the waterbed is completely empty or contains only little water, these safety elements keep the temperature under control and prevent overheating. The thermostat/control unit has two additional safety responses that shut off the heater system as a precaution, e.g. in the case of a power surge (lightning strike) or a fault. The safety package is completed by the waterproof construction of the heating element in accordance with IP 67, plus a very high voltage resistance of over 8,000 volts (DIN requirement: 1,230 volts).

Information about our TÜV Süd certificates please visit

Reliability and quality

Since 2003, Carbon Heater® waterbed heating systems have been produced in Germany (Villingen-Schwenningen) in compliance with the QA standards of the automotive and medical equipment industries.

All the materials and components used are tested for quality and function several times in the course of the production process. An extremely high level of durability is achieved, for example, by riveting or crimping all contacts so as to make them gas-proof, for maximum oxidation resistance. The carbon heating element and the silver conductor paths are applied to a previously plasma-treated carrier film. The downstream process step then generates an inseparable bond between the materials - ensuring optimum flexibility and robustness. Additionally, the entire manufacturing process is regularly monitored by TÜV-Süd.

Information about our TÜV Süd certificates please visit

Logical operation

Whether with digital or analogue control, operation of the Carbon Heater® waterbed heating systems is simple and intuitive, and quick and easy to learn.

The digital “IQ Carbon” control offers important and meaningful functions which can be set to suit your wishes using the logical and intuitive operating menu. As well as exact temperature adjustment, it also offers 2-pole mains switch-off, with timer and mains isolation function - enabling the heater to be rendered completely current-free during the night. Other functions of the “IQ Carbon” include an integrated clock with alarm clock function, child locks, and a reminder to replenish the conditioner. In the event of a temporary power cut, the control unit always stores the last setting and maintains the temperature at not less than 28°C, so the waterbed cannot cool down completely.

In the analogue “Prestige” and “Classic” control units, the focus is on the essentials. After releasing the child lock, the desired temperature can be set directly by turning the dial - so nothing could be simpler. The integrated LED indicates when the heater system is in operation (LED is on) or when the desired temperature has been reached (i.e. LED is off).

Outstanding service

For us, every customer is important and a contributor to our success. We are therefore committed to customer orientation and fairness, with a flexible, good-will approach to claims even after the legal warranty period has expired.

Carbon Heater® waterbed heating systems are a high-quality, service-oriented brand product. With some 760 trading partners in 20 countries, rapid and reliable service is guaranteed. As well as 24-hour claims handling, we also offer technical support for every customer - with no special call numbers or long waiting times.

Energy-saving heater system

Energy is an important issue; therefore, thanks to use of state-of-the-art technology, our Carbon Heater® heating systems convert almost 99% of the input current into heat.

With an efficiency factor of 0,99, Carbon Heater® waterbed heating systems are among the most efficient and energy-saving systems available. This efficiency is achieved through the use of carbon as the heating element. Additionally, both the digital and analogue control systems operate with minimal power loss while offering optimum regulation. For example, the water temperature is measured continuously and the heater only goes into operation if and when the temperature falls below the set level.

Perfect feel-good temperature

Everyone experiences warmth differently. Therefore, the temperature can be set or adjusted individually by every user, to suit his or her preference and personal well-being. The Carbon Heater® heating elements are also of large dimensions so as to transmit the heat evenly to the water core while being gentle to the surrounding materials.

To enable you to choose the optimum feel-good temperature for you personally, the digital “IQ Carbon” control has a temperature range from 24°C to 36°C, with the temperature adjustable to 0.1°C exactly. The analogue controls of the “Prestige” and “Classic” heater systems offer a temperature adjustment range of 25°C to 35°C, adjustable in steps of 0.33°C. Both the controls and also the temperature sensors in the heating element allow a deviation of +/- 0.1°C, based on the relative temperature.


The effects of electrical and magnetic fields are a subject of controversial debate. Therefore, to be on the safe side, Carbon Heater® heating systems are uncompromising in this regard, being provided with TÜV-tested (EMV and EMF) shielding technology.

Each Carbon Heater® heating system is provided with tested shielding technology to ensure a field strength level of only 6.0 nT, i.e. 10,000 times less than the maximum limit officially recommended for people with cardiac pacemakers (65,000 nT). For those for whom this is still not enough, the “Prestige” heater system additionally provides shielding of the power and control cables. And the “IQ Carbon” system, finally, is completely current- and field-free. It also has 2-pole mains switch-off with integrated timer and mains isolation capability. If, for example, the mains switch-off/timer is active throughout the night, no current reaches the heating element at all, from the control unit onwards. And where there is no current, there can be no fields.

Information about our TÜV Süd certificates please visit

Optimum environmental compatibility

Sustainability is mandatory. For the manufacture of the products, therefore, therefore, we use only fully recyclable materials, the source of which is known to us.

For us, environmental protection is not only a matter of choosing the right materials and energy-aware production methods, it also includes provision for the proper disposal of the product at the end of its useful service life. For this reason, all our waterbed heaters are registered with the EAR Foundation. This means that the heater can be handed in free of charge to any public waste management system and is guaranteed to undergo recycling.
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